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Account Setup

Configure your Audio Audit account for optimal use. Learn how to find your settings, manage your profile and choose which emails you receive.

Finding your settings

Click the gear at the top right of any page. Its menu shows the name and email address you're signed in with, and links to:

  • Settings — every settings section for the workspace you're in, plus your own account
  • Your profile — straight to Settings → Profile & notifications
  • Your organisations — straight to Settings → Organisations
  • Log out

Settings is split into two groups:

  • The current workspace — headed by the workspace switcher, so you can change workspace without leaving Settings. It holds General, Billing and plans, Team members, Podcasts, Standards and Developers. Which of these you see depends on the workspace and your role in it: a personal workspace has no General or Team members, and in an organisation only Owners see Billing and plans.
  • Your account — Profile & notifications and Organisations. These are the same in every workspace.

On a phone, Settings opens as a list of these sections. Tap one to open it, and use the ‹ Settings link at the top to go back.

Profile Settings

Navigate to Settings → Profile & notifications (or choose Your profile from the gear menu). Your profile is the same whichever workspace is selected.

Personal Information

  • Name: Update your first and last name
  • Email: Change your contact email address to maintain access and stay up-to-date with notifications. You'll need to verify a new address before team and feed report emails reach it

Signing in

You can log in with a magic link — enter your email address and we'll email you a link that signs you straight in — or with your email address and password.

Notification Preferences

Control email notifications from the Email notifications section of Settings → Profile & notifications:

Available Notifications

  • Billing notifications: Payment confirmations and subscription updates
  • Reports created by me: Alerts when your reports complete
  • Reports created by team mates: Stay informed about team activity
  • Reports created from feeds: Automated podcast monitoring alerts
  • Product announcements: New features and updates
  • Promotions: Special offers and discounts

Report emails: which reports

The Report emails setting chooses which reports email you, on top of the "which kinds" options above:

  • Every report: an email for every completed report. This is the default.
  • Failures only: an email only when a report fails a Required check in its standard. Informational checks never trigger one, so passing reports stay silent.
  • Never: no report emails, whatever the options above say, except for a show where you've picked a different setting for that show.

Report emails for a particular podcast can also be set one show at a time, which overrides this setting for that show, or muted — see Podcast Access and Report Emails.

Emails you always get

Three emails are about Audio Audit being unable to check something, so they are sent whatever your Report emails setting (as long as your email address is verified):

  • Feed stopped working: a podcast feed that is checked automatically can't be read any more. Sent at most once per feed every 24 hours.
  • Report couldn't be completed: a report failed to finish. Sent to whoever uploaded the file or, for a feed report, the show's notification list (or, for a podcast in your personal workspace, to you).
  • Upload out of credits: an upload wasn't checked because the workspace had no credits left. It goes to the person who uploaded it and to the workspace's Owners who have billing notifications on. Owners get a link to top up; everyone else is told to ask an Owner.

💡 Tip: Check your spam folder and mark Audio Audit emails as "not spam" to ensure delivery.

Best Practices

For Individual Users

  1. Keep your profile information current
  2. Enable relevant email notifications
  3. Monitor your credit usage regularly
  4. Use meaningful colours for podcast identification

For Teams

  1. Create an Organisation for shared access
  2. Invite all team members who need access
  3. Use Organisation billing for simplified management
  4. Add each person to the podcasts whose report emails they need

Security Recommendations

  1. Use a strong, unique password
  2. Enable email notifications for billing changes
  3. Regularly review Organisation membership
  4. Keep API keys secure (see Developer docs)

Next Steps